Case Study

An Award-Winning Law Firm

Legal


“Digicorp has been a trusted supplier for over three years. In that time, they have implemented a bespoke hardware and software solution enabling us to achieve substantial cost savings and reduce the amount of waste year on year”

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Challenge


  • Demand for high quality, high volume legal documents
  • Print facilities inefficient and time consuming to maintain
  • Need for improved security policy relating to printed documents
  • No control or visibility over print usage
  • The frustration of having to recreate documents and retype information

 

The clients existing print equipment had reached the end of its life and new more advanced technology was coming into the market. The law firm needed the right print infrastructure to meet the high print volumes demanded. The company also had very little visibility over employee usage behaviours and print costs were high.


Solution


  • Replaced old equipment with the latest Canon MFDs and HP printers
  • Implemented an integrated print and scan service
  • Cloud fax solution
  • Managed Print Services - Follow-Me printing and usage reporting
  • Mobile print capability

 

Digicorp carried out a print survey, giving the law firm total visibility of usage, costs and wastage. On the back of the findings, Digicorp installed new print equipment and a cloud fax solution. Managed Print software was implemented to give the organisation more control of usage behaviours and to improve document security.


Outcome


  • 99% device uptime
  • 25% cost savings
  • 70% time savings within the IT department
  • Reduction in wastage
  • Improved document output with high-quality legal documents
  • Proactive account management and monthly reviews
  • PDF and Microsoft Office creation without additional software

 

The managed print services delivered by Digicorp offers significant savings, but more importantly have enabled the client to improve operations, efficiency and productivity.   

Testimonials


How best to describe Digicorp –a word that immediately springs to mind is ‘integrity’. Coupled with excellent customer services, knowledgeable engineers and a very competitive price structure all serve to keep Digicorp as our number one supplier.

DAKS

Retail

Ralph Trustees Limited which includes 3 Hotels (Athenaeum, The Grove, Runnymede On Thames + Head Office & GGH Serviced Apartments) have now been with Digicorp for close on 10 Years (2 Separate 5 Year Agreements). During this time, I have found them both Professional and Diligent not only in their Quotation Process but more Importantly their aftercare Support & Maintenance which is paramount to a successful Business Relationship and ensures that Machines are down for Minimum Periods of Time Machines are serviced/maintained on a regular basis and replaced without question if they fall below the High Level of Performance and reliability that I expect Level of service has always been of a very high standard and Engineers have a complete understanding of our Operational Needs and Requirements combined with a no problem attitude which is so helpful. Would definitely recommend.

Ralph Trustees

Hospitality

Compliments to you and all of your staff. I have never dealt with a company with such helpful staff and such excellent service. Everyone I speak with is so polite, considerate and efficient

My Main Electrics Ltd

We chose Digicorp because we wanted a managed print partner who already understood the legal sector and who could quickly grasp what we were trying to achieve. Digicorp worked with our IT team to design and implement a solution that controls costs, reduces paper consumption, and maintains or improves productivity. Their understanding of the subtleties of managed print, copy and scan in a professional services environment and their ability to provide client-friendly engineering resource onsite means we have a robust, secure and high-quality service in place.

Legal Client

Legal

We were looking for a truly managed print service partner who could help us untangle the typical issues of having multiple offices around the world, such as varied and complicated contracts and having poor levels of support. Digicorp gives us a single unified bill for our entire global fleet, and we benefit from having a single point of contact for all our hardware and software queries. We also benefit from scheduled preventative maintenance visits to keep our fleet working at its best, giving us confidence in our printing without worrying about being charged a fortune.

Four Communications

Marketing Agency

The Helpdesk is always helpful and very quick with deliveries and engineers are out ASAP if there are any faults. Digicorp is a fantastic company.

Carewatch

Healthcare

Leading London-based Law Firm
An Award-Winning Law Firm
Leading Catholic Grammar School
Multi-Site Serviced Office Provider