Case Study

Top Civil Engineering Company


“The Document Management Solution Digicorp implemented was perfect. It transformed operational and financial processes, streamlined workflows and increased productivity.”

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Challenge


  • Processing and storage of high volume invoices
  • Space-related storage issues
  • Large amounts of time spent searching for information
  • Invoices authorised for payment via off-site contract managers

 

Each day hundreds of supplier invoices, legal documentation and customer orders entered the business. It soon became a huge task to manage and store all documentation in an effective way. With a large number of suppliers, the customer didn’t have the resource to cope with vital financial processes internally and was outsourcing work to a third party.


Solution


  • DocuWare document management solution
  • Secure, password encrypted storage
  • EzeScan invoice capture

 

The solution was a blend of software designed to capture documents such as invoices, process them by sending them into automated workflows for approval/ action, and securely store them. The software enabled the client to eliminate the need for third party support. Processed documents are stored in the cloud, and become encrypted and password protected.


Outcome


  • Improved employee productivity. Less time and resource spent on manual processes
  • Efficient storage system
  • Real estate and administrative cost savings
  • GDPR compliance

 

Digicorp’s document management solution has given the customer a more efficient way of dealing with large-scale invoice processing. Digicorp were successful in digitalising the customer's workflows and introducing a paperless office culture.

Testimonials


How best to describe Digicorp –a word that immediately springs to mind is ‘integrity’. Coupled with excellent customer services, knowledgeable engineers and a very competitive price structure all serve to keep Digicorp as our number one supplier.

DAKS

Retail

Ralph Trustees Limited which includes 3 Hotels (Athenaeum, The Grove, Runnymede On Thames + Head Office & GGH Serviced Apartments) have now been with Digicorp for close on 10 Years (2 Separate 5 Year Agreements). During this time, I have found them both Professional and Diligent not only in their Quotation Process but more Importantly their aftercare Support & Maintenance which is paramount to a successful Business Relationship and ensures that Machines are down for Minimum Periods of Time Machines are serviced/maintained on a regular basis and replaced without question if they fall below the High Level of Performance and reliability that I expect Level of service has always been of a very high standard and Engineers have a complete understanding of our Operational Needs and Requirements combined with a no problem attitude which is so helpful. Would definitely recommend.

Ralph Trustees

Hospitality

Compliments to you and all of your staff. I have never dealt with a company with such helpful staff and such excellent service. Everyone I speak with is so polite, considerate and efficient

My Main Electrics Ltd

We chose Digicorp because we wanted a managed print partner who already understood the legal sector and who could quickly grasp what we were trying to achieve. Digicorp worked with our IT team to design and implement a solution that controls costs, reduces paper consumption, and maintains or improves productivity. Their understanding of the subtleties of managed print, copy and scan in a professional services environment and their ability to provide client-friendly engineering resource onsite means we have a robust, secure and high-quality service in place.

Legal Client

Legal

We were looking for a truly managed print service partner who could help us untangle the typical issues of having multiple offices around the world, such as varied and complicated contracts and having poor levels of support. Digicorp gives us a single unified bill for our entire global fleet, and we benefit from having a single point of contact for all our hardware and software queries. We also benefit from scheduled preventative maintenance visits to keep our fleet working at its best, giving us confidence in our printing without worrying about being charged a fortune.

Four Communications

Marketing Agency

The Helpdesk is always helpful and very quick with deliveries and engineers are out ASAP if there are any faults. Digicorp is a fantastic company.

Carewatch

Healthcare

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