How We Work

Our Process

Consultation

Digicorp’s consultants invest considerable time in obtaining an understanding of your business environment.

Analysis

We analyse our findings to come up with possible product/ software solutions from our portfolio of solutions.

Solution

We consider several different solutions for your needs before providing a proposal.

Proposal

We will draw up a detailed proposal for your consideration. The proposal includes a summary of your current situation and future needs, including full specifications and financials.

Approval

It is our intention for all stakeholders to be involved to make the decision process straightforward.

Implementation and Training

Once the agreement has been approved we will implement your preferred solution in line with your timescale, with an emphasis on minimising any connected impact. Training will then take place to ensure all users are familiar with the new software and processes.

Support

The unrivalled support levels that we provide are at the heart of our company. We deliver maximum support throughout consultation, proposal, implementation and after care.

Continuous Improvement

As part of our ongoing business relationship we continuously seek to improve the solutions we implement. Your account manager will update you on the performance of your current solution and keep you informed on the latest technology and software innovations appearing in the market.

Testimonials


How best to describe Digicorp –a word that immediately springs to mind is ‘integrity’. Coupled with excellent customer services, knowledgeable engineers and a very competitive price structure all serve to keep Digicorp as our number one supplier.

DAKS

Retail

Ralph Trustees Limited which includes 3 Hotels (Athenaeum, The Grove, Runnymede On Thames + Head Office & GGH Serviced Apartments) have now been with Digicorp for close on 10 Years (2 Separate 5 Year Agreements). During this time, I have found them both Professional and Diligent not only in their Quotation Process but more Importantly their aftercare Support & Maintenance which is paramount to a successful Business Relationship and ensures that Machines are down for Minimum Periods of Time Machines are serviced/maintained on a regular basis and replaced without question if they fall below the High Level of Performance and reliability that I expect Level of service has always been of a very high standard and Engineers have a complete understanding of our Operational Needs and Requirements combined with a no problem attitude which is so helpful. Would definitely recommend.

Ralph Trustees

Hospitality

Compliments to you and all of your staff. I have never dealt with a company with such helpful staff and such excellent service. Everyone I speak with is so polite, considerate and efficient

My Main Electrics Ltd

We chose Digicorp because we wanted a managed print partner who already understood the legal sector and who could quickly grasp what we were trying to achieve. Digicorp worked with our IT team to design and implement a solution that controls costs, reduces paper consumption, and maintains or improves productivity. Their understanding of the subtleties of managed print, copy and scan in a professional services environment and their ability to provide client-friendly engineering resource onsite means we have a robust, secure and high-quality service in place.

Legal Client

Legal

We were looking for a truly managed print service partner who could help us untangle the typical issues of having multiple offices around the world, such as varied and complicated contracts and having poor levels of support. Digicorp gives us a single unified bill for our entire global fleet, and we benefit from having a single point of contact for all our hardware and software queries. We also benefit from scheduled preventative maintenance visits to keep our fleet working at its best, giving us confidence in our printing without worrying about being charged a fortune.

Four Communications

Marketing Agency

The Helpdesk is always helpful and very quick with deliveries and engineers are out ASAP if there are any faults. Digicorp is a fantastic company.

Carewatch

Healthcare